EU representative: Niche Thread Co, support@nichethread.com, 247 Hollinwood Avenue, Chadderton, Manchester, ENG, OL9 8DQ, GB
Product information: Lumient, 2 year warranty in EU and Northern Ireland as per Directive 1999/44/EC
Care instructions: Keep burning candle within sight. Keep away from children and pets. Never burn the candle near flammable items.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item, only in the case of:
- Received the wrong item.
- Item arrived not as expected (ie. damaged packaging).
- Item had defects.
- Over delivery time.
- The shipper does not allow the goods to be inspected before payment.
The returned product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.